WESTCHESTER COUNTY INTERNATIONAL AIRPORT

JetBlue Airways
240 Airport Road, Suite 202
White Plains, New York 10604

General Airport Phone: 1-914-995-4850

baggage claim information

You may pick your bags up from baggage claim on the main level.

making a baggage claim

If your baggage has been delayed or damaged, it is important to make a baggage claim with a JetBlue crewmember while you're at the airport.

If you need to make the claim once you've left the airport, please call the JetBlue Baggage Service Office within four hours after arrival.

The baggage service office is open from 10 a.m. until 11:30 p.m.

White Plains Baggage Service Office telephone: 1-914-288-0821
White Plains Baggage Service Office fax: 1-914-288-0823

baggage claim follow-up

If you’re following up on a baggage claim, Central Baggage Services can be reached from 6:00 a.m. until 7:00 p.m. MT Monday through Friday and from 8:30 a.m. until 5:00 p.m. on Saturday and Sunday at 1-866-538-5438.

White Plains/Westchester does not have a jetbridge and boarding is done via the airstairs. A wheelchair lift is used for customes in a wheelchair or for those who are unable to ascend stairs.

Permitting weather and other circumstances, White Plains/Westchester may offer boarding and deplaning from both the front and back of the aircraft.

The following car rental agencies are located in the airport on the main level, baggage claim area:

Photo identification is required for both parties who drop off and pick up an unaccompanied minor. Unaccompanied minors will not be accepted without the guardian's photo ID.

When a gate pass is issued, it is the TSA's decision as to whether a young child, in addition to the unaccompanied minor, may pass through security with the adult.

drop off information

Parents/guardians who are dropping off their minors may NOT leave the airport until the following criteria are met: 

• the parent/guardian has a signed copy of the UMNR form
• the UMNR is onboard the aircraft 
• the parent/guardian's cell phone number is documented on the minor's reservation.

In the event of a gate return, a JetBlue Crewmember will contact the parent/guardian so that he/she can immediately return to the airport to meet their minor. Please note, the parent/guardian must request a gate pass at the airport ticket counter to pick up their minor at the departure gate.

pick up information

When picking up an unaccompanied minor, one person may receive a gate pass to proceed into the arrivals area to meet the minor. Please arrive at the airport no later than 30 minutes before the scheduled arrival.

In cases where a flight arrives after the ticket counter is closed, the pick up person should proceed directly to baggage claim to meet the minor.

The child will only be released to the person indicated on the unaccompanied minor form or on the reservation and that person must present their government issued photo ID.

from White Plains and Southwestern Westchester

Take Interstate 287-East to Interstate 684 North, Exit 2. Follow signs to airport.

from Southeastern Westchester and Connecticut

Take Interstate 95 (New England Thruway) to Interstate 287 West to Interstate 684 North, or Hutchinson River Parkway to Interstate 684 North, Exit 2. Or, take Merritt Parkway to Route 120A (Exit 27 northbound) to Rye Lake Drive.

from Northern Westchester

Take Interstate 684 South to Exit 2, or Route 120 to Airport Road.

To check approximate flight durations, please click on this link.

Please note, flight durations vary with wind currents, weather developments, aircraft congestion, and air traffic control directives.

*All rates are subject to change without notice.

The Bee-Line System

For information, please call 1-914-813-7777.

LimoRes.net

JetBlue has a partnership with LimoRes.net, the leading revolutionary online ground transportation provider, to provide customers with the option to book exclusive discount rates on www.jetblue.com/cars.

This new car service option provides our customers with an additional level of comfort and service that comes with pre-booking ground transportation with knowledgeable, professional and reliable car service and limo providers. This option allows travelers to reserve the service online for a ride to or from the airport, including prompt curbside pick-up and drop-off by a local driver with GPS equipment to ensure efficient and stress-free travel to the final destination. For a small additional fee, customers can also elect to be picked-up inside the airport upon arrival. 

The airport is 8 miles from White Plains. Additional areas of interest:

If you're making a connection in Westchester County, here's a list of other airlines:

Parking is extremely limited and may not always be available at Westchester County Airport. Passengers should have someone drop them off or pick them up. For additional parking information please call 1-914-946-0843.

*All rates are subject to change without notice.

Airport parking is available for *$2.70 per half hour, and $21.50 for a 24-hour period.

For your convenience, both regular and oversized wheelchairs are available upon request. Electric carts are not available in the concourse area.

TTY/TDD phones are available on the first and second floors.